Why Your Website Marketing Should Feel Like a Handshake, Not a Sales Pitch: Building Trust Online
You know that feeling when you walk into a store and the lights are flickering, the shelves are half-empty, and no one greets you? That’s what a sketchy website feels like. Now imagine your brand’s website is the first thing your potential clients see. No small talk. No charming pitch. Just pixels. That means your homepage, your copy, your design — all of it needs to say one thing loud and clear: “You can trust us.” That’s where the impact of building customer trust hits. In fact, a Stanford study found that 75% of users judge a business’s credibility based on its website design. That’s three out of four people forming an opinion before they’ve even scrolled. And here’s the thing — if you’re a brand looking to grow, building customer trust on site isn’t just about looking polished. It’s about being human, helpful, and yes, a little bit clever. Let’s break down how you can do just that, build customer trust — and make your website feel less like a pitch and more like a handshake. Key ...